Heidi K. Zirtzlaff earned her master's degree in international policy and conflict resolution at the Monterey Institute of International Studies, California, USA. She earned her bachelor’s degree in music from Wellesley College, Massachusetts, USA. Heidi has studied abroad in Moscow, Tbilisi, Reykjavik, Haiti, Sierra Leone, Strasbourg, Amsterdam and Geneva. Through her travels, Heidi has come to believe that we all have more in common than we have in conflict. It is this belief that sustains Heidi’s hope for peace and understanding, even in today’s world.