India’s Outsourcing Blues
by Neeta Lal, Asia Sentinel, China - It isn’t all sunshine at the other end of the phone line in India’s stressed-out business processing outsourcing industry. After eight months in a high-paying business process outsourcing job, 21-year-old Anurag Verma’s life metamorphosed completely. The onetime middle-class, bus-commuting college kid was earning big money, had acquired a flashy new car and a Blackberry and was dreaming of investing in a condominium. His euphoria was short lived.

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